John Borthwick of Betaworks, a venture firm that specializes in web companies, wrote a thoughtful post on the power of social distribution networks. This is a must read for any interested in the evolution of digital media.
The rise of social distribution networks
Over the past year there has been a rapid shift in social distribution online. I believe this evolution represents an important change in how people find and use things online. At betaworks I am seeing some of our companies get 15-20% of daily traffic via social distribution — and the percentage is growing. This post outlines some of the aspects of this shift that I think are most interesting. The post itself is somewhat of a collage of media and thinking.
Distribution is one of the oldest parts of the media business. Content is assumed to be king so long as you control the distribution flow to that content. From newspapers to NewsCorp companies have understand this model well. Yet this model has never suited the Internet very well. From the closed network ISP’s to Netcenter. Pathfinder to Active desktop, Excite Lycos, Pointcast to the Network computer. From attempts to differentially price bits to preset bookmarks on your browser — these are all attempts at gate keeping attention and navigation online. Yet the relative flatness of the internet and its hyperlinked structure has offered people the ability to route around these toll gates. Rather than client software or access the nexus of distribution became search. Today there seems to be a new distribution model that is emerging. One that is based on people’s ability to publically syndicate and distribute messages — aka content — in an open manner. This has been a part of the internet since day one — yet now its emerging in a different form — its not pages, its streams, its social and so its syndication. The tools serve to produce, consume, amplify and filter the stream.
Dimensions of the now web and how is it different?
Start with this constant, real time, flowing stream of data getting published, republished, annotated and co-opt’d across a myriad of sites and tools. The social component is complex — consider where its happening. The facile view is to say its Twitter, Facebook, Tumblr or FriendFeed — pick your favorite service. But its much more than that because all these sites are, to varying degrees, becoming open and distributed. Its blogs, media storage sites (ie: twitpic) comment boards or moderation tools (ie: disqus) — a whole site can emerge around an issue — become relevant for week and then resubmerge into the morass of the data stream, even publishers are jumping in, only this week the Times pushed out the Times Wire. The now web — or real time web — is still very much under construction but we are back in the dark room trying to understand the dimensions and contours of something new, or even to how to map and outline its borders. Its exciting stuff.
Think streams …
First and foremost what emerges out of this is a new metaphor — think streams vs. pages. This seems like an abstract difference but I think its very important. Metaphors help us shape and structure our perspective, they serve as a foundation for how we map and what patterns we observe in the world. In the initial design of the web reading and writing (editing) were given equal consideration - yet for fifteen years the primary metaphor of the web has been pages and reading. The metaphors we used to circumscribe this possibility set were mostly drawn from books and architecture (pages, browser, sites etc.). Most of these metaphors were static and one way. The steam metaphor is fundamentally different. Its dynamic, it doesnt live very well within a page and still very much evolving. Figuring out where the stream metaphor came from is hard — my sense is that it emerged out of RSS. RSS introduced us to the concept of the web data as a stream — RSS itself became part of the delivery infrastructure but the metaphor it introduced us to is becoming an important part of our eveyday day lives.
A stream. A real time, flowing, dynamic stream of information — that we as users and participants can dip in and out of and whether we participate in them or simply observe we are are a part of this flow. Stowe Boyd talks about this as the web as flow: “the first glimmers of a web that isnt about pages and browsers” (see this video interview, view section 6 –> 7.50 mins in). This world of flow, of streams, contains a very different possibility set to the world of pages. Among other things it changes how we perceive needs. Overload isnt a problem anymore since we have no choice but to acknowledge that we cant wade through all this information. This isnt an inbox we have to empty, or a page we have to get to the bottom of — its a flow of data that we can dip into at will but we cant attempt to gain an all encompassing view of it. Dave Winer put it this way in a conversation over lunch about a year ago. He said “think about Twitter as a rope of information — at the outset you assume you can hold on to the rope. That you can read all the posts, handle all the replies and use Twitter as a communications tool, similar to IM — then at some point, as the number of people you follow and follow you rises — your hands begin to burn. You realize you cant hold the rope you need to just let go and observe the rope”. Over at Facebook Zuckerberg started by framing the flow of user data as a news feed — a direct reference to RSS — but more recently he shifted to talk about it as a stream: “… a continuous stream of information that delivers a deeper understanding for everyone participating in it. As this happens, people will no longer come to Facebook to consume a particular piece or type of content, but to consume and participate in the stream itself.”