Raja Jasti’s Blog - Renaissance Thinking

September 29, 2009

Streaming movies on mobile web

Filed under: Entertainment, Media, Mobile — Tags: — Raja @ 9:21 am

mSpot a mobile entertainement content company is offering movie streaming on the mobile web.

Mobile entertainment startup mSpot is launching its Mobile Movies site, which will let users stream full-length movies on their mobile phones. Movies will be available on 30 different smart phones, including the iPhone, Android, Blackberry and Windows Mobile devices and via all four major U.S. carriers.

To access mSpot Mobile Movies, users can go to mSpot’s mobile site on their phone, and use a credit card to rent individual movies for $4.99 each, or subscribe to a monthly membership at $9.99 (for four movies), $12.99 or $15.99 per month. Based on the movie, rentals could last anywhere from 24 hours to 5 days. The movie will launch within the browser and is powered by the phone’s native media player.

mSpot has struck deals with Paramount, Universal and The Weinstein Company to stream movies onto mobile devices and at launch has 350 movies available on its streaming platform. mSpot’s movies are mainly new releases, says Daren Tsui, CEO of mSpot. Of course, mSpot’s main competition is Apple, which lets iPhone and iPod touch users, download and sync movies and shows onto their devices. But Tsui says the beauty of mSpot is that there’s no downloading or syncing process with a computer; you can simply start streaming a movie with a click of a button. Of course, mSpot will face other series competition from Netflix or Hulu, if either of their iPhone app rumors are true.

I personally do not see myself watching full length movies online. However I would love to watch movie clips on the mobile when I have a few minutes to kill.

Disney takes storybooks online

Filed under: Entrepreneurship, Internet, Media — Raja @ 9:14 am

Disney is planning an online subscription service that offers web access to its popular books.

LOS ANGELES — The Walt Disney Company hopes an ambitious new digital service it plans to unveil on Tuesday will transform how children read its storybooks.

In what it bills as an industry-defining moment — though rivals are sure to be skeptical about that — Disney Publishing plans to introduce a new subscription-based Web site. For $79.95 a year, families can access electronic replicas of hundreds of Disney books, from “Winnie the Pooh and Tigger Too” to “Hannah Montana: Crush-tastic!”

DisneyDigitalBooks.com, which is aimed at children ages 3 to 12, is organized by reading level. In the “look and listen” section for beginning readers, the books will be read aloud by voice actors to accompanying music (with each word highlighted on the screen as it is spoken). Another area is dedicated to children who read on their own. Find an unfamiliar word? Click on it and a voice says it aloud. Chapter books for teenagers and trivia features round out the service.

“For parents, this isn’t going to replace snuggle time with a storybook,” said Yves Saada, vice president of digital media. “We think you can have different reading formats co-existing together.”

I have seen some startups that are trying to innovate in the children b0ok reading segment. This seems like on area ripe for disruption.

September 27, 2009

Building to Last to in the Digital Era

Filed under: Entrepreneurship, Internet, Technology — Raja @ 1:04 pm

I was talking to a bunch of friends over the weekend about the recent $100M funding round of Twitter. The opinions were varied with some saying it is overvalued while some others saying twitter is vastly undervalued.

This got me thinking. What does it take to build technology companies in this digital era that are built to last in Jim Collins’ way. You know the Microsofts, IBMs, Ciscos and Oracles of the future.

There is Google. Salesforce.com and Amazon too. But who else?. Yahoo and Ebay had the opportunity but have bungled it pretty badly.

Among the new web 2.0 crop the buzz/hype is with Facebook and twitter. Are they built to last?

I see a couple of problems.

The first is a well known one. Both have to crack the code on effective monetization that mints them billions of dollars with high margins. They don’t have it yet. Many smart people think they may be able to do it, so they get some more time to figure this out.

But there is another important question no one asks. Will they be important in 10 years? Both facebook and twitter are about real time communications. They both benefited from the fickle nature of peoples’ preferred communication modes. These modes of communcations get reinvented every few years that spawn  new exciting companies. In the internet era, there was email (AOL), webmail (hotmail), IM (AIM) and VOIP (Skype). Then we have social networking (facebook) and microblogging (twitter). So far none of them produced a built to last company. That doesn’t mean facebook and twitter can not be the first ones. They are both independent and seem to set themselves up for the IPO route. But they do not YET have the kind of sustainable competitive advantage that google has.

The sustainable advantage put forth for Facebook and twitter is their userbase and network effects. The same one that also helped AOL, AIM, and Skype etc. That alone is not enough. Nework effects can bring in users, but you need to build something more of sustainable value from it. Google has built search relevance (both in organic and paid results) fromt their network effects that no one has been able to beat. That is a sustainable competitive advantage. Amazon has built a product recommendation engine based on their network effects. How about Facebook and Twitter? What are they buidling? That will be the key to answering whether or not they are built to last.

September 25, 2009

Africa’s SMS Crisis

Filed under: India, Mobile, Technology, Trends — Raja @ 10:25 am

SMS is huge in countries such as India. Innovation in SMS based solutions is much more advanced in India than in the US. This has to do with the SMS cost structure. In India the SMS costs are much cheaper (even considering the purchase parity) and there is no charge for incoming messages. In US you have to pay for incoming messages, which I beleive is the primary reason businesses don’t use SMS to communicate with customers.

Josh Goldstein writes about the SMS crisis in africa caused by high costs of SMS forced by the greed of carriers.

It would be easy to conclude that Africa is entering the golden age of mobile innovation. In Kenya, mPesa, a Safaricom service, allows users to send money anywhere in the country via mobile phone at very low rates.  Next door in Uganda, rural users out of reach of the Internet can use a new SMS-based service from MTN, Grameen Foundation and Google to trade goods, search the Internet and query local reproductive health and agriculture information.africa-cell

These services, however, represent a trickle of innovation where there should be a downpour. The source of this sluggishness is the structure of African mobile phone networks, which discourage entrepreneurs from quickly and cheaply creating, testing and deploying applications. 

Mobile networks are costly in Africa. The price of sending SMS texts is kept high by a combination of high taxes, interconnection fees and network provider choice. And because mobile networks are closed, no one can deploy a new application without the network expressly adding it to a consumer package.

In Uganda, for example, the cost of a user-to-user message is 5 US cents. A premium message (any message not sent from a single user to another) is 10 US cents, despite high levels of competition and low cost.  Since it’s rare for a mobile network to grant a discount to a premium service provider, entrepreneurs must attempt to scale in an environment where, according to ResearchICTAfrica, the average Kenyan already spends over 50% of her disposable income on communication. This is not a promising environment for innovation.

This means that many new ideas will never reach the market, not due to engineering challenges, but because of the underlying cost structure of SMS.

There cost of SMS to carriers is almost zero. There is no real reason to charge outrageous rates other than greed and short sightedness. So far the carriers in India have been sensible on this count and I see a lot of innovation which will funnel a lot of money to this ecosystem and therefore to the carriers. But recently some greedy carriers are trying to implement interconnect charges that are threatening to kill the SMS ecosystem in India. If this becomes the industry practice then the carriers can be credited for killing the golden goose of SMS data services. I hope they have enough common sense to realize the gold mine they have in their hands and not bury it with these silly interconnect charges.

September 24, 2009

Twitter valued at $1B

Filed under: Business, Internet — Tags: , , — Raja @ 10:34 am

Twitter is raising $100M funding at $1B valuation.

Twitter

Twitter, the fashionable microblogging service, is set to close a round of financing of around $100 million that values the three-and-a-half-year-old start-up at $1 billion, according to a person briefed on the company’s plans.

The investors include Insight Venture Partners, a New York venture capital firm, T. Rowe Price, the mutual fund company, and the current Twitter backers Spark Capital and Institutional Venture Partners.

Twitter does not necessarily need the capital. It previously raised $55 million and says it has only spent $25 million of that cash. But the company has big plans to expand the service from its roughly 50 million current users and to ultimately catch up to Facebook — which recently reached 300 million members. Both of these companies believe they can one day reach a billion users around the world — nearly the entire current population of the Internet. The extra cash, this person said, will help the company keep up with demand and build out the service.

It is a good move for twitter to take the money while the frenzy lasts. It is a testament to their popularity that they are able to get such an insane valuation in this tough funding climate. I think they are way overvalued at $1B. The same goes for Facebook. Time will prove this right.

The only caveat to this funding is that they just bacame too expensive for anyone to acquire them. So their only exit hope now is an IPO. Good luck with that.

September 19, 2009

Market Segmentation - Elephants, Deers and Rabbits

Filed under: Entrepreneurship — Raja @ 2:50 pm

Mark Suster writes that most startups should be deer hunters.

Nearly all of the mistakes I made at my first company I fixed by the time of my second company.  This is the only mistake I repeated twice and it is a mistake that I see many, many companies make.

I know that this advice won’t apply to every possible startup – but I think it applies to many.

When you start your company the very first question you need to ask yourself is which kind of customers do you want to serve.  Many start-ups (and even growth firms) lack this discipline and they therefore serve customers off all sizes.   This leads to suboptimal results for all.

Make sure you know what the size of customer you want to serve is, what the people in a company of that size do, the problems they have, the features that will resonate and the channels you’ll need to sell into and service that customer.   Because it will vary dramatically by different segments I believe you need to pick an animal size and go for it.

Elephants:

elephantIt is very tempting for many start-ups to hunt elephants.  These are really massive customers.  It’s landing AT&T or Microsoft as a customer when you’re a start-up.  You’ve got 8 people and are serving a business unit that has 5,000.

It’s tempting on many levels to be an elephant hunter.  If you manage to kill an elephant they have so much meat they’ll feed you for a long time.  But elephants are hard to catch and take whole teams of people to bring down.  They take special tools.  If you’re not successful you may starve.  If you do catch them, it could be even worse.  Avoid elephants in your early stages.  Learn from my mistakes.

group of bunnies

Rabbits:

Equally deceiving are rabbits.  There are so many of them – they seem like they’re everywhere.  So you chase them.  But as you get closer to them you realize that they’re quick little buggers.  They scatter and get away.  You wonder whether they were really worth the effort after all.\

Deer:

deerThe analogy is now obvious.  Deer are easy to kill.  When you do bag deer they have plenty of meat on them to have made it worth you while.  Deer are right-sized for a start-up.

Deer are not so big that they can make huge demands on you for your development resources or customer support.  They can barely get you to agree to make changes to your standard terms & conditions.  If you catch lots of them you’re not beholden to one big one that if they cancel their order you’d be devastated.

When you’re a start-up it is far easier to cut your teeth on companies that are easy to serve, not as demanding yet can afford to pay you fair prices for your product.  If their demands are too high you can easily move on to the next customer.  They allow you to stay focused on your defined company strategy without having to compromise.

 

 

Market segmentation is very impornant for startups. It is very tempting sometime if you offer a horizontal platform to say I will go after all types of companies. But you need to figure out which markets are the best to attck first when your resources are limited and focus on them. For SME plays, deers are the best bets.

September 17, 2009

Mobile phone is the swiss army knife of devices

Filed under: Mobile — Raja @ 11:19 am

Apple’s iphone made this a reality with its appstore. There is an app for everything. Using thes apps iphone can be used as a computer, tv, movie camera, pda, gaming console, e-reader, remote control, joy stick, portable music player, compass, credit card, music instrument etc.

This is the age we are living in and iphone is just the beginning. What can YOU do with this swiss army knife? Your imgaination is the limit.

Harnessing crowds

Filed under: Internet — Raja @ 10:43 am

Harnessing crowds seems like a popular theme these days. Amazon’s mechanical turk is an example of such a service.

Google bought recaptcha a company that provides free anti-bot captcha tests for websites. But there is more to this purchase than meets the eye. Google sees this acquisition as a way to have crowds help with digitization of books for its google books project. Google sees recaptcha as a crowd computer (its own version of mechanical turk for help identifying digital images).

For all the websites out there using reCaptcha – Google says there are above 100,000 – this now means you’ll also help Google’s efforts now. (You continue to get something in return, of course: a form of free spam protection for your site.) The reCaptcha technology might have been feasible to duplicate for Google, but the installed existing user base for reCaptcha is possibly the actual gold Google was after. ReCaptcha mentions they’re serving 30 million Captchas daily and that generally, people spend roughly 10 seconds on a captcha – that’s quite some human computing power Google snapped up there.

Technically, here’s how reCaptcha works. Captchas (short for Completely Automated Public Turing test to tell Computers and Humans Apart) are deliberately distorted to make them hard to read, so that they can’t be easily solved with existing OCR algorithms. At reCaptcha – which webmasters can easily plug-in to their existing forms and configure via e.g. a JavaScript API – you’ll always be presented with two, not just one words. The trick is that reCaptcha already knows one of the words, but wants you to help solve the other word (if enough other people solve that other word similarly, the system gains confidence that it now knows what that word reads). So you can say one word is the actual Captcha test word… while the other word deliberately spends more of your time than needed for the robot test by letting you turn books into text. It’s these extra seconds that you spend solving the secondary, unknown word that make up the CPU of that crowd computer Google now owns.

Right now, Google can use this crowd computer to improve searching and highlighting text for projects like Google Books. Improving by correcting old words, increasing their confidence threshold, or cracking new unknown words – and perhaps letting their software learn from its mistakes, or by running automated tests against reCaptcha when they try out new versions of their OCR. But who’s to say that in the future, we’ll not be solving other captcha tasks? Telling humans and bots apart is not necessarily restricted to text-reading tests. There are other puzzles out there which are tough for today’s AIs, but easy for humans, which might benefit a Google project.

For instance, a captcha may show you a thumbnail collection of a dozen images and ask you to click on all images showing a cat. (I’m not sure how feasible this particular example would be for Google, but it’s just to illustrate the general different directions captchas can take.) For most images Google knows whether it’s a cat or not, but for one image, Google only suspects that it’s a cat based on keywords found on the same page the pic was hosted on. If many people click that picture, Google may gain confidence that it’s indeed a cat (or conversely that it isn’t), and rank it accordingly in Google Images.

Hmm. This is quite neat.

September 16, 2009

Google and Newspapers

Filed under: Internet, Media — Tags: — Raja @ 12:27 pm

Chris Dixon writes about the current imbalance in the negotiating power between google and newpapers.

Newspapers, like all websites, are suppliers of content to Google.  In most markets, with genuinely competitive buyers and suppliers, the revenues are shared between buyers and suppliers in proportion to their relative bargaining power.  Their bargaining power depends on how fragmented each side of the market is – how many genuine alternatives each company has.

Normally there is some reasonable level of interdependence between buyers and suppliers, hence the revenue split is positive and non-negligible. Pepsi and Coke are always jostling with their bottlers about the percentage split but in the end each side usually makes a profit.

And in situations where the relative bargaining power is severely imbalanced, there are normally business mechanisms for correcting the imbalance.   For example, before Staples was founded, office supply stores were mostly mom-and-pop shops that were tiny relative to their suppliers, and hence had very little bargaining power.  The central business concept behind creating Staples was to “roll up” these shops and thereby increase their bargaining power with their suppliers.  In doing so, they were able lower their costs and increase their margins even while lowering their prices.   One of the primary reasons companies merge is to increase bargaining power with respect to buyers and suppliers.

As a “buyer” of web content, Google has incredible dominance, so much so that the price they pay for that content is zero.  If the NYTimes decided to opt out of Google tomorrow, Google users would barely notice.  (Perhaps the only content site that would matter and hence in theory could bargain with Google would be Wikipedia – but even Wikipedia only accounts for ~2% of Google click throughs).  On the flip side, the NYTimes would see a massive decrease in traffic and hence ad revenues.  Google has so much power they can split 0% of the revenue for organic traffic (and of course charge for paid links).

Now imagine a world where search engines are truly competitive.  I know it’s hard – but imagine there are say 20 search engines, each with 5% market share.  And suppose they differ primarily according to which content sites they index.  (I am not saying I’d prefer this world – I’d actually hate it – but please bear with me for the sake of argument).   On the content side, suppose there are only a couple of newspapers left – maybe the NYTimes, WSJ, USA Today, and the Financial Times (which, btw, will probably be the case in a few years).  In this situation the newspapers would have enough leverage to get the search engines to pay them for inclusion in their organic listings.  I know that in my own case if two search engines were nearly identical except one included my favorite newspaper and the other didn’t, I’d use the one that did.  I suspect a lot of other people would make the same decision.

His basic argument is that google holds the power as the aggregator of demand while newpapers power is fragmented. This is the reason behind the newspaper industry trying to join arms to increase their bargaining power vis-a-vis google. It is quite true that a more competitive search market would benefit the newspapers. Someone asked an interesting in the comments section of the orriginal post. Should bing pay to have exclusive access to NYT and WSJ to increase its market share? If NYT and WSJ has a paid model then this would make absolute sense. My sense is that if the content is free on NYT then the cost to bing to buy exlusivity to NYT content (Bing needs to cover the loss in revenue from google) would be too high to make such a deal.

The state of web and tech startups

Filed under: Entrepreneurship, Internet, Mobile, Technology, Trends — Raja @ 11:22 am

Techcrunch50 which ended yesterday showcased 50 companies (a few more in the demopit). This is good enough sample size  to give us a glimpse at the current state of web and tech startups.

My overall impression is that the current economic and funding climate is encouraging companies to think small (startups should do the opposite) and focus on incremental innovation as opposed to disruptive innovation. I am sure there are some companies out there that are shooting for the stars and are working on extremely disruptive ideas. But I do not see many of them at TC50.

A syndrome I see at TC50 companies is trying to be X for Y (for example a startup called metricly was described as mint for metrics). This is a symptom of group think that exists in Silicon Valley. You can see throngs of companies wanting to be twitter, facebook, craigslist of something. These are trying to be derivatives or clones of some ofiginals. Where will the next googles, ebays and amazons come from? You don’t get them from this approach. Google didn’t try to Y for any X. If you are trying to follow/clone someone, pick disrupting someone who is gigantic. None of twitter, facebook and craigslist I would put in that category. Their revenues are peanuts and none of them I see as industry makers yet.

Every company at TC50 claims to be a platform just because they have an API. Everyone has an iphone/facebook app whether it makes sense or not. Every company claims to be SAAS/Cloud based, will go viral using social graphs on facebook and twitter, incorporate gaming as a marketing strategy, organize realtime social streams using AJAX, can make money in lots of ways (ads, freemium, subscriptions, virtual gifts).

The TC50 winner redbeacon is a rehash of servicemagic one of the successful web 1.0 companies with $100M revenue.

Having said that I see a few startups that are doing something new and different. Among these are healthywage, sprowtt, thewhuffiebank, trollim, and my favorite citysourced. Probably none of these will be a home run (I don’t see any potential home runs at TC50) but they are pushing the envelope.

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